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Company Self Assessment

What is the Company Self-Assessment?


The Company Self-Assessment (CSA) is an online written assessment Member Companies have to complete on an annual basis. The CSA helps Member Companies reflect on successes, challenges and concerns on how the company implements the Code. In addition, it assists Transitional Members in assessing their progress towards achieving ICoCA Certification and offers ICoCA Certified Members additional ideas, good practices and support to their efforts to continuously improve. Member Companies are encouraged to reach out to the Association for guidance and support where needed.


IMPORTANT TO NOTE: Non-submission of the CSA may result in suspension of a Company’s membership in the Association.


How do I complete the CSA and by when?


The CSA should be completed online on an annual basis. The first CSA will be made available to Member Companies on July 1, 2019. The form must be completed and submitted online by September 27, 2019.


Do all members need to complete all questions in the CSA?


Transitional Members are requested to answer all the questions included in the CSA. These questions offer them an opportunity to assess their progress towards achieving ICoCA Certification with regard to the selected thematic areas.


ICoCA Certified Member Companies, are only requested to answer a limited number of questions in the CSA. These reflect areas not covered by the ICoCA Certification process and consider different levels of progress in implementing the Code.

How is the CSA structured?


The CSA questionnaire is structured around four parts:


Part 1 – Membership Update

Part 2 – ICoCA Certification Update

Part 3 – Assessment


  1. Apprehending Persons
  2. Prohibition of Torture or Other Cruel, Inhuman or Degrading Treatment or Punishment
  3. Sexual Exploitation and Abuse or Gender-Based Violence
  4. Grievance Procedure
  5. Rules for the Use of Force
  6. Selection and Vetting of Personnel
  7. Training of Personnel

Part 4 – Company Feedback

How does the Association assess if a Member Company is compliant with the Code?


In order to be considered compliant with the Code, a Member Company is not expected to answer all the questions in the CSA affirmatively. While a number of questions express basic compliance with Code principles, others might go beyond the specific requirements of the Code and respond to ICoCA’s goal of promoting continual improvement by Member Companies and of raising private security industry standards globally.

Where can a Member Company seek help?


If a Member Company needs support in completing the CSA or has any questions, it has the following options:


Contact the ICoCA Secretariat at for any technical problems, questions on thematic areas or need for clarification.


Contact one of the Industry Board Directors (see also The ICoCA Secretariat stands ready to put the Member Company in touch with the respective Industry Board representative if needed.


Check out the guidance developed by the Association available here:

How is the CSA related to the indicators?


The CSA is based on a set of indicators developed by the Association. The Association has so far developed indicators on the following Code paragraphs:


  • Rules for the Use of Force
  • Apprehending Persons
  • Prohibition of Torture or Other Cruel
  • Inhuman or Degrading Treatment or Punishment
  • Sexual Exploitation and Abuse or Gender-based Violence
  • Selection and Vetting of Personnel
  • Training of Personnel and Company Grievance Procedures.

The Association expects to develop additional indicators based on its expanding operational footprint and further guidance tools developed in the future.

How is the security of the information shared ensured?


The CSA can only be completed through an online ICoCA platform which is secured by a login distributed to each Member Company. ICoCA’s IT infrastructure complies with highest security standards and all information shared is covered by the Association’s Information Security Policy available here.