MEMBER MONITORING – 2024 SUMMARY
06/01/2025
Membership
ICoCA handles complaints and monitors its Member companies and Affiliates regarding their compliance with the Code through: remote tracking; mandatory reporting; in person site visits; and its civil society network.
An overview of the compliance concerns, complaints and company terminations is provided below.
| Active compliance concerns in 2024 | ||
| Personnel misconduct | Management and Governance | Other |
| 1 | 0 | 0 |
| Compliance concerns since ICoCA is operational (closed and active) | ||
| Personnel misconduct | Management and Governance | Other |
| 6 | 16 | 5 |
| Complaints received in 2024 | ||
| Total | Alleging violation of the Code | Against Member companies |
| 5 | 5 | 5 |
| Complaints received since ICoCA is operational (closed and active) | ||
| Total | Alleging violation of the Code | Against Member companies |
| 48 | 10 | 18 |
| Terminations of company membership or Affiliate status in 2024 | ||
| Total | Non-submission of annual Company Self-Assessment | Lack of cooperation in good faith |
| 0 | 0 | 0 |
Issues and allegations forming the basis of complaints and non-compliance concerns to date include: labour disputes (breach of contract, non-payment of salaries); alleged violations of sections F and G of the Code of Conduct; miscellaneous.