ICoCA handles complaints and monitors its Member companies and Affiliates regarding their compliance with the Code through: remote tracking; mandatory reporting; in person site visits; and its civil society network.
An overview of the compliance concerns, complaints and company terminations is provided below.
Active compliance concerns in 2024 | ||
Personnel misconduct | Management and Governance | Other |
1 | 0 | 0 |
Compliance concerns since ICoCA is operational (closed and active) | ||
Personnel misconduct | Management and Governance | Other |
6 | 16 | 5 |
Complaints received in 2024 | ||
Total | Alleging violation of the Code | Against Member companies |
5 | 5 | 5 |
Complaints received since ICoCA is operational (closed and active) | ||
Total | Alleging violation of the Code | Against Member companies |
48 | 10 | 18 |
Terminations of company membership or Affiliate status in 2024 | ||
Total | Non-submission of annual Company Self-Assessment | Lack of cooperation in good faith |
0 | 0 | 0 |
Issues and allegations forming the basis of complaints and non-compliance concerns to date include: labour disputes (breach of contract, non-payment of salaries); alleged violations of sections F and G of the Code of Conduct; miscellaneous.