ICoCA handles complaints and monitors its Member companies and Affiliates regarding their compliance with the Code through: remote tracking; mandatory reporting; in person site visits; and its civil society network.
An overview of the compliance concerns, complaints and company terminations is provided below.
Active compliance concerns in 2023 | ||
Personnel Misconduct | Management & Governance | Other |
1 | 1 | 0 |
Compliance concerns since ICoCA is operational (Closed and Active) | ||
Personnel Misconduct | Management & Governance | Other |
5 | 16 | 5 |
Complaints received in 2023 | ||
Total | Alleging Violation of the Code | Against Member Companies |
2 | 1 | 1 |
Complaints received since ICoCA is operational (Closed and Active) | ||
Total | Alleging Violation of the Code | Against Member Companies |
45 | 5 | 14 |
Terminations of Company Membership or Affiliate status in 2023 | ||
Total | Non-Submission of Annual Company Self-Assessment | Lack of cooperation in good faith |
0 | 0 | 0 |
Issues and allegations forming the basis of complaints and non-compliance concerns to date include: labour disputes (breach of contract, non-payment of salaries); alleged violations of sections F and G of the Code of Conduct; miscellaneous.