Article 12 of the ICoCA’s Articles of Association provides for oversight of Member companies’ compliance with the Code through reporting, monitoring and assessment of performance and extends to corrective and disciplinary action for violations and alleged violations of the Code. These procedures aim to implement the requirements of Article 12 in accordance with the Articles of the Association and the Code. The Board will review these Procedures on an annual basis.
The procedures involve remote monitoring, self-assessment by Member Companies, and field-based reviews, which would identify any concerns about—or barriers to—compliance to the Code. The Secretariat would then engage the Member Company in a confidential dialoge about these issues, and how they could be remedied. Successfully adopted measures would be shared with other Member Companies in order to improve performance throughout the sector, and the ICoCA Board would be briefed on the measures adopted. At all stages the confidentiality of the Member Company concerned would be protected.
The procedures also lay out how ICoCA would respond to situations where a Member Company shows a pattern of non-compliance or fails to act in good faith in accordance with the Code, setting out a mechanism for corrective and disciplinary action for violations.
Download the text of the procedure on Reporting, Monitoring and Assessing Performance and Compliance (Article 12)