{"id":82692,"date":"2026-04-21T09:14:19","date_gmt":"2026-04-21T09:14:19","guid":{"rendered":"https:\/\/icoca.ch\/?post_type=case_studies&#038;p=82692"},"modified":"2026-04-21T09:19:47","modified_gmt":"2026-04-21T09:19:47","slug":"responding-to-crisis-through-responsible-security","status":"publish","type":"case_studies","link":"https:\/\/icoca.ch\/fr\/case-studies\/responding-to-crisis-through-responsible-security\/","title":{"rendered":"RESPONDING TO CRISIS THROUGH RESPONSIBLE SECURITY"},"content":{"rendered":"<p style=\"text-align: center;\"><iframe loading=\"lazy\" style=\"border: none; min-width: min(100%, 430px); height: 150px;\" title=\"Carbon accountability and crisis response lessons from IDG Security\" src=\"https:\/\/www.podbean.com\/player-v2\/?i=4ae5q-1aa40b7-pb&amp;from=pb6admin&amp;share=1&amp;download=1&amp;rtl=0&amp;fonts=Arial&amp;skin=1&amp;font-color=auto&amp;logo_link=episode_page&amp;btn-skin=3\" width=\"100%\" height=\"150\" scrolling=\"no\" data-name=\"pb-iframe-player\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<h2><\/h2>\n<h1>Context: The Myanmar crisis<\/h1>\n<p><span class=\"TextRun SCXW42822533 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW42822533 BCX8\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-82693\" src=\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/image.jpg\" alt=\"\" width=\"337\" height=\"450\" srcset=\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/image.jpg 749w, https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/image-224x300.jpg 224w, https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/image-249x333.jpg 249w\" sizes=\"auto, (max-width: 337px) 100vw, 337px\" \/>On 28 March 2025, a catastrophic\u00a0<\/span><span class=\"NormalTextRun SCXW42822533 BCX8\">magnitude<\/span><span class=\"NormalTextRun SCXW42822533 BCX8\">\u00a07.7 earthquake struck Myanmar\u2019s\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW42822533 BCX8\">Sagaing<\/span><span class=\"NormalTextRun SCXW42822533 BCX8\">\u00a0region near Mandalay, reaching Mercalli Intensity X \u2013 a level of force capable of\u00a0<\/span><span class=\"NormalTextRun SCXW42822533 BCX8\">destroying even well-constructed buildings. One month later, the United Nations reported 3,700 fatalities, 5,100 people injured and a further 115 still missing. An estimated 6.3 million people were expected to require\u00a0<\/span><span class=\"NormalTextRun SCXW42822533 BCX8\">assistance<\/span><span class=\"NormalTextRun SCXW42822533 BCX8\">. <\/span><\/span><span data-contrast=\"auto\">Homes, monasteries,\u00a0schools\u00a0and critical\u00a0infrastructure collapsed across the region, displacing many thousands.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:720,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The scale of destruction was compounded by Myanmar\u2019s ongoing civil conflict. Many affected areas were already subject to\u00a0instability, limited state services and restricted access for humanitarian organisations. Entire communities were left without shelter, clean water or essential supplies, and relief efforts faced persistent obstacles from damaged roads, disrupted communications and active conflict zones.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:720,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p><span class=\"TextRun SCXW122940023 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW122940023 BCX8\">I<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">DG Myanmar, headquartered\u00a0<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">n Yangon, was operat<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ng across var<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ous reg<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ons at the t<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">me of the earthquake. The company\u2019s\u00a0<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">mmed<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ate concern was the safety of\u00a0<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ts personnel, many of whom l<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ved\u00a0<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">n affected areas.\u00a0<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">Fortunately,<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">\u00a0no employees lost the<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">r l<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ves,<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">\u00a0however<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">\u00a0several colleagues and the<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">r fam<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">l<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">es saw the<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">r homes destroyed or s<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">gn<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">f<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">cantly damaged, and many were left w<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">thout access to bas<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">c necess<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">t<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">es.<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">\u00a0<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">I<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">DG faced a dual challenge: ensur<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ng the secur<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ty of s<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">tes and cl<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ents at a t<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">me of he<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ghtened\u00a0<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">r<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">sk and<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">\u00a0respond<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ng rap<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">dly to the urgent welfare needs of\u00a0<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">ts own staff and the commun<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">t<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">i<\/span><span class=\"NormalTextRun SCXW122940023 BCX8\">es they were part of.<\/span><\/span><span class=\"TextRun SCXW122940023 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW122940023 BCX8\">\u00a0<\/span><\/span><\/p>\n<p><a href=\"#_edn1\" name=\"_ednref1\"><\/a><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h1>IDG&rsquo;s crisis response<\/h1>\n<h2>Human rights initiatives<\/h2>\n<p><span data-contrast=\"auto\">Internally,\u00a0IDG\u2019s longstanding focus on employee welfare played a central role. The company maintains policies that support staff dignity and wellbeing,\u00a0including equitable pay, cultural celebration bonuses, discretionary support for life events, comprehensive\u00a0insurance,\u00a0paid maternity and adoption leave, and compassionate leave.\u00a0These measures underpin a workplace culture built on fairness, respect and solidarity.\u00a0This foundation\u00a0is strengthened through\u00a0IDG\u2019s participation\u00a0in\u00a0programmes that promote mental health, financial literacy and team cohesion, alongside\u00a0initiatives such\u00a0as SafeHaven and regular sports events.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:360,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">During the aftermath of the earthquake, these\u00a0commitments\u00a0translated\u00a0into practical support.\u00a0IDG provided emergency relief to affected personnel and families,\u00a0including dry rations, clean water, essential medicines and financial assistance through the\u00a0Chairman\u2019s Fund. Welfare\u00a0representatives\u00a0maintained regular contact with colleagues who had lost homes or were caring for\u00a0injured family members. The company ensured that staff were never left without support during one of the most turbulent periods\u00a0in Myanmar\u2019s recent history.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:360,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A key strength of IDG\u2019s response was the Gurkha-inspired ethos of camaraderie and unity that characterises the organisation. This sense of mutual responsibility strengthened internal resilience and enabled teams to navigate the crisis with empathy and discipline. Externally, it enhanced trust among clients and communities, reinforcing IDG\u2019s reputation as a responsible security provider committed to principled conduct even under extreme pressure. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:360,&quot;335559740&quot;:480}\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-82696\" src=\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Guards-Houses-2.jpg\" alt=\"\" width=\"674\" height=\"477\" \/><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-82699 alignnone\" src=\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Guards-Houses-4.jpg\" alt=\"\" width=\"675\" height=\"477\" srcset=\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Guards-Houses-4.jpg 842w, https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Guards-Houses-4-300x212.jpg 300w, https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Guards-Houses-4-768x543.jpg 768w, https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Guards-Houses-4-471x333.jpg 471w\" sizes=\"auto, (max-width: 675px) 100vw, 675px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>Community engagement<\/h2>\n<p><span data-contrast=\"auto\">IDG\u2019s approach to community engagement during the crisis focused on practical support, close coordination with local partners and a commitment to meeting needs\u00a0identified by those most affected.\u00a0Senior managers visited disaster-hit areas\u00a0including Mandalay and Tada-U to review damage, speak directly with affected employees and understand community priorities. These consultations helped\u00a0identify where assistance could be provided most effectively.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:720,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">IDG also contributed to broader local relief activities by collaborating with community organisations and local leaders. This\u00a0included distributing supplies, offering\u00a0logistical support and participating\u00a0in local coordination efforts\u00a0aimed at stabilising affected neighbourhoods. The company\u2019s willingness to work alongside local partners strengthened existing relationships and demonstrated a genuine commitment to shared recovery.<\/span><b><\/b><\/p>\n<p>&nbsp;<\/p>\n<h2>Sustainability<\/h2>\n<p>D<span data-contrast=\"auto\">uring the Myanmar earthquake response, maintaining strict sustainability protocols was not always feasible due to the urgent humanitarian needs and logistical constraints. Nonetheless,\u00a0IDG took steps to ensure that relief efforts were carried out responsibly wherever possible. This\u00a0included sourcing supplies from responsible vendors, prioritising local procurement and maintaining waste management practices even when circumstances were challenging.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:720,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">IDG\u2019s broader sustainability commitments, which emphasise transparency, responsible sourcing and environmental stewardship, guided the company\u2019s approach. While the primary focus was on protecting lives and supporting communities,\u00a0IDG sought to ensure that\u00a0its actions did not exacerbate environmental pressures\u00a0in an already fragile landscape.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span data-ccp-props=\"{}\">Economic stability\u00a0<\/span><\/h2>\n<h2><b><span data-contrast=\"none\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-82702\" src=\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Picture5.jpg\" alt=\"\" width=\"450\" height=\"338\" srcset=\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Picture5.jpg 612w, https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Picture5-300x225.jpg 300w, https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Picture5-444x333.jpg 444w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/span><\/b><\/h2>\n<p><span data-contrast=\"auto\">In a country already facing economic hardship, the earthquake further disrupted livelihoods and strained local systems.\u00a0IDG Security\u2019s continued operations provided an element of stability at a time when many businesses were forced to suspend activity.<\/span><b><\/b><\/p>\n<p><span data-contrast=\"auto\">The company\u00a0maintained\u00a0regular employment and ensured\u00a0timely\u00a0pay for all staff despite significant operational challenges. This consistency offered critical support to employees and their families, enabling them to manage\u00a0immediate needs and\u00a0maintain\u00a0a degree of financial stability amidst\u00a0wider economic disruption.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:720,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">IDG also contributed to the local economy by sourcing relief materials and services from local vendors where possible. While modest\u00a0in the context of national recovery efforts, these actions reinforced the company\u2019s commitment to responsible business practice and supported economic continuity within\u00a0its operational footprint.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:720,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h1>Evidence of impact<\/h1>\n<p><span data-contrast=\"auto\">IDG\u2019s response generated clear operational, humanitarian and community-level outcomes. Deploying teams to the affected region enabled rapid, first-hand assessment of damage and cut through early miscommunication, allowing managers to confirm the status of employees, reassure clients and\u00a0identify\u00a0immediate risks to sites. At one location\u00a0that had been completely destroyed,\u00a0a\u00a0team\u00a0of\u00a0IDG guards\u00a0evacuated the client while maintaining security coverage to protect remaining assets.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559731&quot;:360,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Across operational areas,\u00a0IDG\u2019s\u00a0coordination of\u00a0the purchase and distribution of medical supplies and other essentials\u00a0ensured\u00a0that\u00a0client\u00a0sites could remain functional for at least seven days without external support. Based on\u00a0assessments of\u00a0the damage to\u00a0employees\u2019 homes, financial assistance\u00a0through the Chairman\u2019s Fund\u00a0was provided directly to affected guards to support urgent repairs and ensure their living conditions were safe.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559731&quot;:360,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">IDG\u00a0further mitigated post-earthquake risks by\u00a0issuing clear guidance for staff and clients on aftershocks, unsafe structures, sanitation, disease exposure and emergency procedures. This\u00a0information, combined with\u00a0in-person checks and consistent communication, helped stabilise operations and supported both employees and clients during the most critical phase of the disaster.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559731&quot;:360,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h1>Conclusion<\/h1>\n<p><span class=\"TextRun SCXW32612546 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW32612546 BCX8\">I<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">DG Secur<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ty\u2019s response to the 2025 Myanmar earthquake demonstrated the pract<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">cal value of respons<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ble secur<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ty\u00a0<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">n a h<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ghly complex and volat<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">le operat<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ng env<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ronment.<\/span><\/span><span class=\"TextRun SCXW32612546 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW32612546 BCX8\">\u00a0<\/span><\/span><span class=\"TextRun SCXW32612546 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW32612546 BCX8\">The organ<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">sat<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">on\u2019s human r<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ghts comm<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">tments were ev<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">dent\u00a0<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">n the\u00a0<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">mmed<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ate support prov<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ded to employees and the<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">r fam<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">l<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">es, wh<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">le\u00a0<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ts commun<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ty engagement was sw<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ft, respectful and grounded\u00a0<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">n local pr<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">or<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">t<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">es at a t<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">me of frag<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">le publ<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">c conf<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">dence.\u00a0<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">I<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">DG also helped susta<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">n econom<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">c stab<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">l<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ty through cont<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">nued employment and local procurement, and rema<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ned attent<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ve to\u00a0<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ts env<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">ronmental respons<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">b<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">l<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">t<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">es even under severe operat<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">i<\/span><span class=\"NormalTextRun SCXW32612546 BCX8\">onal pressure.<\/span><\/span><span class=\"EOP SCXW32612546 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:720,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">IDG\u2019s actions\u00a0in Myanmar also reflect a broader organisational pattern. Across the countries\u00a0in which\u00a0it operates, the company has consistently extended similar support\u2014providing monthly care hampers to staff during COVID-19, assisting communities affected by the Afghanistan earthquake and deploying teams to remote sites to deliver financial aid to\u00a0impacted civilians, whether employees or local residents.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:720,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Overall, the case proves that responsible security is not only feasible but essential in crisis-affected environments. IDG\u2019s actions demonstrated how a values-driven approach can strengthen resilience for employees, clients and communities amidst extreme crises.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h1><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-82705\" src=\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Picture25.jpg\" alt=\"\" width=\"680\" height=\"510\" srcset=\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Picture25.jpg 612w, https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Picture25-300x225.jpg 300w, https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/Picture25-444x333.jpg 444w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/h1>\n<p>&nbsp;<\/p>\n<h1>Recommendations<\/h1>\n<p><span data-contrast=\"auto\">The 2025 Myanmar earthquake offers several lessons for private security companies operating\u00a0in crisis-affected or unstable environments:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:720,&quot;335559740&quot;:480}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Times New Roman\" data-listid=\"18\" data-list-defn-props=\"{&quot;335551671&quot;:3,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Times New Roman&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><strong>Strengthen staff welfare systems:<\/strong><b><span data-contrast=\"auto\">\u00a0<\/span><\/b><span data-contrast=\"auto\">PSCs should have clear welfare policies, emergency assistance procedures and communication channels\u00a0in place before crises occur.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:480}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Times New Roman\" data-listid=\"18\" data-list-defn-props=\"{&quot;335551671&quot;:3,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Times New Roman&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\"><strong>Maintain human rights standards\u00a0in emergencies<\/strong>:\u00a0Crisis conditions must not weaken due diligence. All actions should minimise risks to staff, communities and vulnerable groups.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:480}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Times New Roman\" data-listid=\"18\" data-list-defn-props=\"{&quot;335551671&quot;:3,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Times New Roman&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\"><strong>Engage communities directly:\u00a0<\/strong>Consult local leaders and affected employees to ensure support aligns with real needs and does not unintentionally disrupt recovery.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:480}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Times New Roman\" data-listid=\"18\" data-list-defn-props=\"{&quot;335551671&quot;:3,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Times New Roman&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\"><strong>Support local economies:\u00a0<\/strong>Where feasible, maintain employment and source goods and services locally to provide stability during disruption.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:480}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Times New Roman\" data-listid=\"18\" data-list-defn-props=\"{&quot;335551671&quot;:3,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Times New Roman&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"auto\"><strong>Improve crisis preparedness\u00a0in unstable operating contexts:\u00a0<\/strong>Reliable communication, staff accountability measures and clear reporting lines help maintain safety and continuity.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:480}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Times New Roman\" data-listid=\"18\" data-list-defn-props=\"{&quot;335551671&quot;:3,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Times New Roman&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"auto\"><strong>Capture lessons learned:<\/strong>\u00a0PSCs should document crisis experiences and feed them\u00a0into\u00a0improved policies and training.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:480}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"auto\">Sources<\/span><\/b><\/h2>\n<p><span data-contrast=\"auto\">Unless otherwise cited, information in this case study regarding IDG Security\u2019s operations in Myanmar and Chairman\u2019s Fund is drawn from personal communications with IDG staff in 2025 and 2026.<\/span><\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"give_campaign_id":0},"case_studies_topic":[156],"case_studies_category":[],"class_list":["post-82692","case_studies","type-case_studies","status-publish","hentry","case_studies_topic-myanmar"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>RESPONDING TO CRISIS THROUGH RESPONSIBLE SECURITY - ICoCA - International Code of Conduct Association<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/icoca.ch\/fr\/case-studies\/responding-to-crisis-through-responsible-security\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RESPONDING TO CRISIS THROUGH RESPONSIBLE SECURITY - ICoCA - International Code of Conduct Association\" \/>\n<meta property=\"og:description\" content=\"&nbsp; Context: The Myanmar crisis On 28 March 2025, a catastrophic\u00a0magnitude\u00a07.7 earthquake struck Myanmar\u2019s\u00a0Sagaing\u00a0region near Mandalay, reaching Mercalli Intensity X \u2013 a level of force capable of\u00a0destroying even well-constructed buildings. One month later, the United Nations reported 3,700 fatalities, 5,100 people injured and a further 115 still missing. An estimated 6.3 million people were expected [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/icoca.ch\/fr\/case-studies\/responding-to-crisis-through-responsible-security\/\" \/>\n<meta property=\"og:site_name\" content=\"ICoCA - International Code of Conduct Association\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-21T09:19:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"749\" \/>\n\t<meta property=\"og:image:height\" content=\"1001\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/icoca.ch\/fr\/case-studies\/responding-to-crisis-through-responsible-security\/\",\"url\":\"https:\/\/icoca.ch\/fr\/case-studies\/responding-to-crisis-through-responsible-security\/\",\"name\":\"RESPONDING TO CRISIS THROUGH RESPONSIBLE SECURITY - ICoCA - International Code of Conduct Association\",\"isPartOf\":{\"@id\":\"https:\/\/icoca.ch\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/icoca.ch\/fr\/case-studies\/responding-to-crisis-through-responsible-security\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/icoca.ch\/fr\/case-studies\/responding-to-crisis-through-responsible-security\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/image.jpg\",\"datePublished\":\"2026-04-21T09:14:19+00:00\",\"dateModified\":\"2026-04-21T09:19:47+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/icoca.ch\/fr\/case-studies\/responding-to-crisis-through-responsible-security\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/icoca.ch\/fr\/case-studies\/responding-to-crisis-through-responsible-security\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/icoca.ch\/fr\/case-studies\/responding-to-crisis-through-responsible-security\/#primaryimage\",\"url\":\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/image.jpg\",\"contentUrl\":\"https:\/\/icoca.ch\/wp-content\/uploads\/2026\/04\/image.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/icoca.ch\/fr\/case-studies\/responding-to-crisis-through-responsible-security\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/icoca.ch\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Case Studies\",\"item\":\"https:\/\/icoca.ch\/fr\/case-studies\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"RESPONDING TO CRISIS THROUGH RESPONSIBLE SECURITY\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/icoca.ch\/fr\/#website\",\"url\":\"https:\/\/icoca.ch\/fr\/\",\"name\":\"ICoCA - International Code of Conduct Association\",\"description\":\"Promoting responsible private security\",\"publisher\":{\"@id\":\"https:\/\/icoca.ch\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/icoca.ch\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/icoca.ch\/fr\/#organization\",\"name\":\"ICoCA - International Code of Conduct Association\",\"url\":\"https:\/\/icoca.ch\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/icoca.ch\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/icoca.ch\/wp-content\/uploads\/2024\/05\/ICoCA_2022_Full-White-Text@3x.png\",\"contentUrl\":\"https:\/\/icoca.ch\/wp-content\/uploads\/2024\/05\/ICoCA_2022_Full-White-Text@3x.png\",\"width\":9588,\"height\":4297,\"caption\":\"ICoCA - International Code of Conduct Association\"},\"image\":{\"@id\":\"https:\/\/icoca.ch\/fr\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"RESPONDING TO CRISIS THROUGH RESPONSIBLE SECURITY - ICoCA - International Code of Conduct Association","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/icoca.ch\/fr\/case-studies\/responding-to-crisis-through-responsible-security\/","og_locale":"fr_FR","og_type":"article","og_title":"RESPONDING TO CRISIS THROUGH RESPONSIBLE SECURITY - ICoCA - International Code of Conduct Association","og_description":"&nbsp; Context: The Myanmar crisis On 28 March 2025, a catastrophic\u00a0magnitude\u00a07.7 earthquake struck Myanmar\u2019s\u00a0Sagaing\u00a0region near Mandalay, reaching Mercalli Intensity X \u2013 a level of force capable of\u00a0destroying even well-constructed buildings. 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