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Monitoring

The Association oversees Member Companies’ performance under the Code, including through monitoring, reporting and a process to address alleged violations of the Code.

 

The Monitoring Procedures

 

Article 12 of the ICoCA’s Articles of Association details this oversight and envisions the adoption of corrective and disciplinary action in case of alleged violations of the Code.

 

The Procedures for Reporting, Monitoring and Assessing Performance and Compliance aim to implement the requirements of Article 12 and were adopted by vote at the 2016 Annual General Assembly. The Procedures lay out the process for remote monitoring, Self-Assessment by Member Companies, and Field-Based Reviews, which would identify any concerns about—or barriers to—compliance with the Code.

 

In case a compliance concern is identified, the Secretariat enters into a confidential dialogue with the Member Company and offers recommendations for improved performance. The Executive Director can refer compliance issues to the ICoCA Board of Directors which, in a first instance, recommends the adoption of corrective action and, in case of reiterated non-compliance, initiates suspension proceedings.

 

Assessing compliance with the Code

 

In order to assess Member Company compliance with the Code and analyse information obtained, the ICoCA develops performance indicators on related Code requirements. These indicators are intended to promote a common understanding of these requirements and assist in making communication about Code compliance more concrete and effective.

 

Notably, these indicators are aimed at guiding and assisting:

  • Companies, and more specifically:
    • Industry candidates, in their status assessment of readiness for ICoCA Membership,
    • Transitional Members (i.e. ICoCA Members which have not yet achieved ICoCA Certification), in their assessment of company progress towards ICoCA Certification, and
    • ICoCA Certified Members, in their assessment of company efforts to continually improve.
  • Clients, in their assessment of areas of risk for their procurement decisions;
  • Civil Society Organisations, as a reference point when raising awareness among communities and working together with companies;
  • Governments, as a reference point when creating or updating legislation or other regulatory frameworks;
  • The ICoCA Secretariat, in its assessment of Member Companies’ progress towards meeting the requirements of the Code, assessment of compliance concerns and complaints submitted by third parties, and in its evaluation regarding whether a Company can be recommended for ICoCA Membership and/or Certification.

 

Improving Member Company performance

 

In order to promote continual improvement by Member Companies, the Association develops tools and guidance on different Code requirements. Such guidance is based on ongoing dialogue with Member Companies aimed at identifying good practices with respect to implementation of the Code as well as on lessons learned from Field-Based Reviews, desk research and additional stakeholder consultation.