{"id":64639,"date":"2024-02-21T10:04:23","date_gmt":"2024-02-21T10:04:23","guid":{"rendered":"https:\/\/icoca.ch\/?post_type=case_studies&#038;p=64639"},"modified":"2024-02-21T10:09:36","modified_gmt":"2024-02-21T10:09:36","slug":"abuse-and-mistreatment-of-children-at-medway-secure-training-centre","status":"publish","type":"case_studies","link":"https:\/\/icoca.ch\/es\/case-studies\/abuse-and-mistreatment-of-children-at-medway-secure-training-centre\/","title":{"rendered":"ABUSE AND MISTREATMENT OF CHILDREN AT MEDWAY SECURE TRAINING CENTRE"},"content":{"rendered":"<h2><strong>Background <\/strong><\/h2>\n<p>The Medway Secure Training Centre (STC) was set up in 1998 to house children between the ages of 12 to 18 who are serving a custodial sentence or have been remanded into custody by the courts. It is capable of housing 67 children at a time. Right from its establishment in 1998, G4S has been responsible for managing the Centre. From as early as 1999, inspectors reported that the staff lacked the necessary skills, qualifications or experience to work with vulnerable and volatile children. This resulted in them overly relying on the use of restraint.<\/p>\n<p>According to the Guardian, two whistleblowers had claimed in 2003 that inmates at Medway STC were being abused by staff and by the head of G4S children\u2019s services there. Professor John Pitts, an expert in youth crimes and youth justice, had contacted the relevant authorities on behalf of the whistleblowers but received only one brief reply from one of the agencies he had contacted. An article by the Guardian in 2016 revealed how in 2010 a fifteen-year-old girl suffered a miscarriage at Medway without receiving any hospital care. It was only after a week and half that she was taken to a doctor. Thus, there were multiple allegations against the Medway STC prior to 2016.<\/p>\n<p>G4S was also responsible for running some of the other Secure Training Centers (STC) in England. In 2004, the company came under the spotlight after a 15-year-old boy died in a horrific incident at the Rainsbrook STC. Even after multiple other incidents and the loss of contracts for other STCs (like Rainsbrook), in 2015, G4S again won the competition to manage Medway STC for another five years. A 2014 inspection by Ofsted (office for Standards in Education, Children\u2019s Services and Skills) had found that the Medway STC was \u201cgood with some outstanding features\u201d and reported the Centre to be calm and orderly.<\/p>\n<h2><strong>The Incidents<\/strong><\/h2>\n<p>The incidents covered by the 2016 Panorama documentary were secretly filmed in 2015 and included instances like pressure being heavily applied on children\u2019s neck, slapping a teenager several times in the head, using restraint techniques that had been authorized only for grave situations (methods which bodies like the UN Committee Against Torture and Her Majesty\u2019s Inspectorate of Prisons had recommended to be prohibited), and using foul language and threatening the children by the staff. The documentary also revealed how the staff tried to cover up their behavior by ensuring they were in areas not covered by the CCTV cameras and how G4S misrepresented the incidents to the government to avoid fines.<\/p>\n<p>The use of force against children was prevalent, especially as a response to cases of self-harming by the children. In one particular incident, the staff prevented access to a hospital to one of the children for treatment after self-harm, citing the child\u2019s \u201cchallenging behavior\u201d as the reason for the refusal. An Ofsted report stated that about two incidents involving force use occur daily. There were also allegations of strip-searches being conducted on children, at times in the presence of security personnel who were not the same sex as the child in question.<\/p>\n<p>A report, which was released after the allegations, stated that staff were often recruited to the STC even without prior experience with children. Staff behavior revealed that many were unclear and inconsistent in how they should manage the complex behavior of children and teenagers. Ofsted investigations found that staff were often \u201cpoorly trained and largely unqualified\u201d.<\/p>\n<p>There was high staff turnover, with 2015 marking a staff turnover of 60%. This high turnover of staff meant that the majority of them were inexperienced, nor did they receive the necessary support or supervision to execute their tasks to a good standard. Many were also promoted internally relatively quickly. Due to staff shortages, at times, children were forced to remain locked in their rooms, missing out on activities they had earned through good behavior. In one of Osfted\u2019s investigations favoritism among staff was pointed out by some of the children. The tendency of staff to \u201cgive in to young people\u2019s demands inappropriately because of a prevailing culture which is not strong enough to impose and maintain appropriate boundaries and rules\u201d was pointed out.<\/p>\n<h2><strong>Investigations<\/strong><\/h2>\n<p>G4S attempted to stop the broadcast of the footage by BBC by arguing that the filming was unauthorized and illegal. The managing director of G4S children\u2019s services referred the allegations to the Medway Child Protection team and police on 30 December. Following the Panorama program, sixteen people were arrested and seven of the staff members were suspended. The Youth Justice Board stated that it had increased its monitoring of the Centre.<\/p>\n<p>By 2019 of the nine people that the Crown Protection Service (CPS) had decided to prosecute, seven were found not guilty and no verdict had been reached for the other two cases.<\/p>\n<h3><strong>The International Code of Conduct <\/strong><\/h3>\n<p><a href=\"https:\/\/icoca.ch\/the-code\/\">The International Code of Conduct<\/a> requires that Personnel of Member and Affiliate companies take all reasonable steps to avoid the use of force, and if force is used, it should be proportionate to the threat and appropriate to the situation. (Rules on the Use of Force : paragraph 29, Use of Force : paragraph 30-32).<\/p>\n<p><a href=\"https:\/\/icoca.ch\/wp-content\/uploads\/2020\/10\/Principle-1-Use-of-Force.pdf\">Resources on Use of Force<\/a><\/p>\n<p><span data-contrast=\"auto\">Additionally, security personnel are only allowed to apprehend persons to defend themselves or others against an imminent threat of violence following an attack or crime against Company Personnel, clients, or property under their protection. Apprehension and detention must be consistent with international and national law, and all apprehended and detained persons must be treated humanely and consistent with their status and protections under applicable human rights law and international humanitarian law. (Detention: paragraph 33)<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/icoca.ch\/wp-content\/uploads\/2020\/10\/Principle-3-Apprehending-Persons.pdf\"><span data-contrast=\"none\">Resources on Apprehending Persons<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/icoca.ch\/wp-content\/uploads\/2020\/10\/Principle-2-Detention.pdf\"><span data-contrast=\"none\">Resources on Detention<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The Code instructs Member and Affiliate companies to provide a safe and healthy working environment and to adopt policies that support this. This includes policies that address psychological health, deter <\/span><span data-contrast=\"auto\">workplace<\/span><span data-contrast=\"auto\"> violence, alcohol and drug abuse and other improper behavior. Companies must also ensure that reasonable precautions are taken to protect relevant staff in high-risk or life-threatening operations (paragraph 64). <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The Code requires stringent selection and vetting of personnel, assessment of performance and duties (paragraphs 45 to 49), and training of personnel of the Code and relevant international law, including human rights and international criminal law (paragraph 55). Meeting the requirements of the Code of Conduct can help private security companies and their clients ensure that private security personnel are qualified, trained, supported, informed, and responsible.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/icoca.ch\/2023\/12\/14\/when-the-abused-becomes-the-abuser-policy-brief-report\/\"><span data-contrast=\"none\">Resources on working conditions<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><strong>Impact<\/strong><\/h2>\n<p><span data-contrast=\"auto\">In 2016, f<\/span><span data-contrast=\"auto\">ollowing<\/span><span data-contrast=\"auto\"> the BBC\u2019s expose of the abuses at Medway STC, G4S lost the right to manage the Centre. It was then taken over by the government. Even when the STC was placed under government management, Ofsted investigations in 2019 found the quality of practice to have declined and that pain inflicting techniques continued to be used on children.\u00a0 In March 2020, the Medway STC was shut down.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Despite multiple allegations of abuses by G4S personnel in different Secure Training Centers (like in Medway and Rainsbrook), other STCs like the Oakhill STC continue to be run by it. <\/span><span data-contrast=\"auto\">This is despite the allegations raised by a whistleblower in 2021 against serious abuses at the Centre.<\/span><span data-contrast=\"auto\"> An inspection of the Centre in 2023 by Ofsted concluded that it requires further improvement to be good. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><strong>Discussion <\/strong><\/h2>\n<p><span class=\"TextRun SCXW37295639 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW37295639 BCX0\" data-ccp-parastyle=\"dcr-1kas69x\" data-ccp-parastyle-defn=\"{&quot;ObjectId&quot;:&quot;91cab316-e829-4a07-be33-07722198c311|14&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;dcr-1kas69x&quot;,201340122,&quot;2&quot;,134233614,&quot;true&quot;,469778129,&quot;dcr-1kas69x&quot;,335572020,&quot;1&quot;,469777841,&quot;Times New Roman&quot;,469777842,&quot;Times New Roman&quot;,469777843,&quot;Times New Roman&quot;,469777844,&quot;Times New Roman&quot;,469769226,&quot;Times New Roman&quot;,268442635,&quot;24&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,134233118,&quot;true&quot;,134233117,&quot;true&quot;,469778324,&quot;Normal&quot;]}\">Discuss how this case reveals the importance of training and vetting of personnel when it comes to staff having to work in volatile environments or with \u2018special\u2019 groups like children.<\/span><\/span><span class=\"EOP SCXW37295639 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:210,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h2><strong>Related incidents<\/strong><\/h2>\n<ul>\n<li><a href=\"https:\/\/icoca.ch\/case-studies\/brook-house-immigration-centre-scandal\/\"><span class=\"TextRun SCXW123247919 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW123247919 BCX0\" data-ccp-parastyle=\"dcr-1kas69x\" data-ccp-parastyle-defn=\"{&quot;ObjectId&quot;:&quot;91cab316-e829-4a07-be33-07722198c311|14&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;dcr-1kas69x&quot;,201340122,&quot;2&quot;,134233614,&quot;true&quot;,469778129,&quot;dcr-1kas69x&quot;,335572020,&quot;1&quot;,469777841,&quot;Times New Roman&quot;,469777842,&quot;Times New Roman&quot;,469777843,&quot;Times New Roman&quot;,469777844,&quot;Times New Roman&quot;,469769226,&quot;Times New Roman&quot;,268442635,&quot;24&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,134233118,&quot;true&quot;,134233117,&quot;true&quot;,469778324,&quot;Normal&quot;]}\">Brook House Immigration Centre Scandal<\/span><\/span><\/a><span class=\"EOP SCXW123247919 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li><a href=\"https:\/\/icoca.ch\/case-studies\/birmingham-prison\/\">Birmingham Prison<\/a><\/li>\n<li><a href=\"https:\/\/icoca.ch\/case-studies\/migration-detention-riots-at-manus-island\/\">Migration Detention Riots at Manus Island<\/a><\/li>\n<li><a href=\"https:\/\/icoca.ch\/case-studies\/sex-trafficking-scandal-in-post-conflict-bosnia\/\">Sex Trafficiking Scandal in Post-Conflict Bosnia<\/a><\/li>\n<\/ul>\n<h2><strong>Sources<\/strong><\/h2>\n<ul>\n<li><a href=\"https:\/\/www.bbc.com\/news\/uk-england-kent-50820062\">Medway Secure Training Centre: latest damning Ofsted report | BBC News<\/a><\/li>\n<li><a href=\"https:\/\/www.bbc.com\/news\/uk-england-kent-46931583\">G4S Medway report: Painful restraint of children challenged | BBC News<\/a><\/li>\n<li><a href=\"https:\/\/www.bbc.com\/news\/uk-england-kent-35260927\">G4S Medway young offenders centre staff suspended over abuse claims | BBC News<\/a><\/li>\n<li><a href=\"https:\/\/www.bbc.com\/news\/uk-england-35281097\">Ofsted speaks to G4S Medway young offenders centre inmates over abuse claims | BBC News<\/a><\/li>\n<li><a href=\"https:\/\/article39.org.uk\/medway-secure-training-centre\/\">G4S-run Medway Secure Training Centre | Article 39<\/a><\/li>\n<li><a href=\"https:\/\/www.bbc.com\/news\/uk-england-kent-43542325\">G4S staff at Medway youth jail cleared of misconduct | BBC News<\/a><\/li>\n<li><a href=\"https:\/\/reports.ofsted.gov.uk\/provider\/11\/1027076\">Medway Secure Training Centre | Ofsted<\/a><\/li>\n<li><a href=\"https:\/\/www.theguardian.com\/society\/2016\/feb\/26\/former-medway-inmate-the-guard-slammed-my-face-off-the-ice\"> Former Medway inmate: &#8216;The guard slammed my face off the ice&#8217; | The Guardian<\/a><\/li>\n<li><a href=\"https:\/\/www.theguardian.com\/business\/2016\/feb\/26\/revealed-g4s-youth-jail-faced-abuse-claims-12-years-ago\">Revealed: G4S youth jail faced abuse claims 12 years ago | The Guardian<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: right;\"><em>This case was prepared by Shilpa Suresh, Graduate Institute of International and Development Studies.\u00a0<\/em><\/p>\n","protected":false},"featured_media":64642,"template":"","meta":{"_acf_changed":false,"give_campaign_id":0},"case_studies_topic":[60],"case_studies_category":[76,75,77,56,50],"class_list":["post-64639","case_studies","type-case_studies","status-publish","has-post-thumbnail","hentry","case_studies_topic-united-kingdom","case_studies_category-detention-code-paragraph-33","case_studies_category-rules-on-the-use-of-force-code-paragraph-29","case_studies_category-selection-and-vetting-of-personnel-code-paragraphs-45-49","case_studies_category-training-of-personnel-code-paragraph-55","case_studies_category-use-of-force-code-paragraphs-30-32"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ABUSE AND MISTREATMENT OF CHILDREN AT MEDWAY SECURE TRAINING CENTRE - ICoCA - 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