Monitoring

The Association oversees Member Companies’ performance under the Code, through regular reporting, including through monitoring, reporting and assessment of performance along with a process to address alleged violations of the Code. Learn more about these policies and procedures below.

Indicators

 

In order to assess Member Company compliance with the Code and analyse information obtained, the ICoCA develops performance indicators on related Code requirements. These indicators are intended to promote a common understanding of these requirements and assist in making communication about Code compliance more concrete and effective.

Remote Monitoring

 

The Association searches for, receives and reviews information to identify and assess compliance concerns, assess human rights impacts of Company operations and analyse broader patterns and trends within the private security industry. This includes media monitoring as well as engagement with its Members and other stakeholders worldwide. To that end, Members of the ICoCA Civil Society Organisation Pillar play a particularly important role in supporting the Association with observations, concerns and other relevant information about the private security industry.

Company Self Assessment

 

The Company Self-Assessment (CSA) is an online written assessment which Member Companies complete on an annual basis. The CSA helps Member Companies reflect on successes, challenges and concerns on how the company implements the Code, and helps ICoCA monitor Member Company performance.

Field-Based Reviews

 

Field-Based Reviews (FBRs) are in-country missions to review Member Company operations and engage with ICoCA Members and other relevant stakeholders. FBRs may be initiated where the review of available information or a human rights risk assessment has identified a need for further monitoring, or on request from a Member of the Association. They aim to gather information on Member Companies’ operations and their human rights impact as well as to assess compliance concerns and analyse broader patterns and trends within the private security industry.

 

Company specific information gathered during Field-Based Reviews are treated in a confidential way by the ICoCA Secretariat.

 

To provide a clear framework for the implementation of Field-Based Reviews, the Association has developed Standard Planning and Operating Procedures (SOPs) guiding the composition of the Review Team, pre-Review assessments, in-country engagement with Member Companies and their personnel, and post-Review reporting. The Standard Planning and Operating Procedures (SOPs) are available here.

Improving Member Company performance

 

In order to promote continual improvement by Member Companies, the Association develops tools and guidance on different Code requirements. Such guidance is based on ongoing dialogue with Member Companies aimed at identifying good practices with respect to implementation of the Code as well as on lessons learned from Field-Based Reviews, desk research and additional stakeholder consultation.

 

Learn More

 

If you'd like to learn more about ICoCA's procedures for reporting, monitoring and assessing reporting and compliance, click here.

 

In case a compliance concern is identified, the Secretariat enters into a confidential dialogue with the Member Company and offers recommendations for improved performance. The Executive Director can refer compliance issues to the ICoCA Board of Directors which, in a first instance, recommends the adoption of corrective action and, in case of reiterated non-compliance, initiates suspension proceedings.