ICoCA handles complaints and monitors its Member companies and Affiliates regarding their compliance with the Code through: remote tracking; mandatory reporting; in person site visits; and its civil society network.
An overview of the compliance concerns, complaints and company terminations is provided below.
Active Compliance Concerns at the end of August 2021 | ||
Personnel Misconduct | Management & Governance | Other |
1 | 2 | 1 |
Compliance Concerns Since ICoCA is Operational (Closed and Active) | ||
Personnel Misconduct | Management & Governance | Other |
3 | 6 | 3 |
Complaints Received in 2021 | ||
Total | Alleging Violation of the Code | Against Member Companies |
3 | 0 | 0 |
Complaints Received Since ICoCA is Operational (Closed and Active | ||
Total | Alleging Violation of the Code | Against Member Companies |
34 | 0 | 6 |
Terminations of Company Membership in 2021 | ||
Total | Non-Submission of Annual Company Self-Assessment | Cooperation in bad faith |
13 | 7 | 0 |
Issues and allegations forming the basis of complaints and non-compliance concerns to date include: labor disputes (breach of contract, non-payment of salaries); alleged violations of section F of the Code of Conduct; miscellaneous.