ICoCA handles complaints and monitors its Member companies and Affiliates regarding their compliance with the Code through: remote tracking; mandatory reporting; in person site visits; and its civil society network.
An overview of the compliance concerns, complaints and company terminations is provided below.
|Complaints received (in 2020 / to date)|
|Total||Alleging a violation of the Code||Against Member companies|
|2 / 30||0 / 0||2 / 5|
|Compliance concerns (in 2020 / to date)|
|Personnel Misconduct||Management and Governance||Other|
|2 / 3||2 / 3||2 / 3|
|Terminations of Company Membership in 2020|
|Total||Non-submission of annual company self-assesment||Cooperation in bad faith|
Issues and allegations forming the basis of complaints and non-compliance concerns to date include: labor disputes (breach of contract, non-payment of salaries); alleged violations of section F of the Code of Conduct; miscellaneous.