4th Annual General Assembly



  • The General Assembly will take place on Thursday 12 October 2017 at the World Meteorological Organization (WMO) Building in Geneva, Switzerland. The WMO Building is located at 7 bis Avenue de la Paix, 1211 Genève.

  • The programme is now available here.

  • Registration for the event is obligatory and participants who have not pre-registered will not be admitted. Registration closes on 10 October 2017. Please register below.

  • The General Assembly will be conducted in English. Should there be sufficient interest, simultaneous interpretation will be offered from English to French and/or Spanish. Please indicate your interest in a simultaneous interpretation by selecting the relevant option in the registration form below.

  • The agenda will include two ICoCA Panel Discussions in the afternoon on Company Grievance Mechanisms and Client Perspectives, and conclude with the results of Board elections and a networking reception. Details regarding panels and participants are available here for the Company Grievance Mechanisms Panel and here for the Client Perspectives Panel.           

  • Members who cannot attend the General Assembly are requested to submit their proxy in order for their vote to be counted. The proxy form and information is available here.

  • Should you have issues or questions that you wish to have addressed at the General Assembly please send an email to secretariat@icoca.ch.




The Secretariat recommends the following hotels:


  1. Hotel Royal Manotel: 4 stars, Rue de Lausanne 41, 1201 Genève.
  2. Hotel Auteuil Manotel: 4 stars, Rue de Lausanne 33, 1201 Genève.
  3. Hotel Edelweiss Manotel: 3 stars, Place de la Navigation 2, 1201 Genève.


Please book directly at Manotel Bookings.


We look forward to seeing you in Geneva in October.



ICoCA Secretariat 


Registration Form
1. Contact Information
2. Stakeholder Information
3. Other Information
Primary Language
Interpretation needed
5. Attendance to
6. Verification code